Cyber Sinmungo

Complaint reporting system

The Ajinomoto CELLiST Korea's Sinmungo system allows anyone, regardless of customer or employee, to report.

Subject to report

Violation of the code of ethics by the company and employees

Cases of demoralizing behavior (sexual harassment, etc.) / Acts that harm a healthy corporate culture

Admirable stories of ethical management practice / Suggestion for business improvement

Principles for protecting informants

We thoroughly guarantee the identity protection of all informants to ensure that there will be no disadvantage to them.

  • Standards for confidentiality
    It is prohibited to disclose or imply the identity of an informant without their consent.
  • Standards for guaranteeing a person’s status
    We shall protect all informants against any disadvantages or discrimination, including disciplinary actions from the affiliated department or business relationship for reasons such as reports, statements, and data submission.


  • STEP 1

    Receipt by the person in charge

  • STEP 2

    Review of the content (fact-checking)

  • STEP 3

    Determination of the processing method

  • STEP 4

    Notification of the result

User Guide

  • Please write the report in detail in accordance with the principle of five Ws and one H. (Who, when, where, what, how, why)
  • You can report with your real name or anonymously, but you can check the result more quickly if the real name is used.

Privacy Policy

1. General

2. Purpose of processing personal information

The Company processes personal information for the following purposes. The personal information being processed will not be used for purposes other than the following purposes, and if there is a change to the purpose of use, prior consent will be asked for.

3. Personal information processing time and retention period

4. Matters concerning the provision of personal information to a third party

5. Rights and obligations of the subject of information and its legal representative, and how to exercise them

Users can exercise the following rights as the subject of personal information.

6. Personal information items subject to processing

7. Destruction of personal information